Home » Lifetime Guarantee
We believe the most responsible way to make furniture is to make less of it, use less to make it, and make what we do create last for as long as possible. Sustainability starts at the first sketch. It shapes the materials we choose, the way we engineer each component, how efficiently we transport it, how easily it can be repaired, and what happens when its first life is over.
Leandesk is designed and engineered to stay with you for the long term.
That means making it well in the first place, but it also means being there if something needs attention years from now.
Register your Leandesk and our Lifetime Guarantee gives the original owner ongoing support for defects in its design, materials and workmanship for the lifetime of the product.
If something goes wrong, we’ll always look to repair first.
Because longevity only means something if we’re prepared to stand behind it.
We don’t want Leandesk to be another product that works for a few years and then gets replaced when one part wears out or something goes wrong.
We designed it differently.
Its construction is simple. Its components can be replaced individually. There are no motors or electronics to become obsolete. And we’ll continue to support it with advice, spares and repairs.
Our aim is simple: keep your Leandesk working.
If your Leandesk develops a problem covered by our guarantee, we’ll repair it free of charge.
If it genuinely can’t be repaired, we’ll replace it.
A problem with one component shouldn’t mean replacing an entire desk, so wherever possible we’ll diagnose the issue and deal with the part that actually needs attention.
Leandesk is designed to need very little maintenance. A few simple habits will help keep it looking and working as it should for years to come.
Natural materials respond to their environment, just as we do.
Use and store your Leandesk in normal indoor conditions and avoid prolonged exposure to excessive heat, cold, damp or very dry environments.
Extreme conditions can affect the appearance and performance of bamboo and other natural materials over time.
Bamboo is a natural material and its colour may change gradually with age and exposure to light.
Avoid leaving your Leandesk in strong direct sunlight for long periods if you want to minimise changes in tone.
Natural variations in grain, shade and texture are part of the character of the material.
For everyday cleaning, a soft, slightly damp cloth should be all you need.
Wipe away spills when they happen and avoid soaking the bamboo or allowing moisture to sit on the surface.
Avoid abrasive cleaners, scouring pads or harsh chemicals that could damage the finish.
Leandesk is deliberately simple, but it is still a piece of moving furniture.
From time to time, check the cord, cleats, feet and other components for obvious signs of damage or unusual wear.
If something doesn’t look right, stop using the desk and speak to us. We’ll help identify what needs attention.
Every component of Leandesk has been designed with replacement in mind.
If you’ve lost a part, damaged something accidentally or simply need a replacement after years of use, you don’t need a whole new desk.
Tell us what you need and we’ll help get your Leandesk back to doing its job.
Our Lifetime Guarantee applies to the original purchaser once the product has been registered and covers qualifying defects in design, materials and workmanship for the lifetime of the product.
It doesn’t affect the legal rights you already have as a consumer.
For the complete terms, including the circumstances where the guarantee doesn’t apply, you can read the full Lifetime Guarantee below.
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